Before you read the result
What Surfshark documents about these signals
Surfshark states each of the points below on its own support and feature pages, and together they explain most of what you will see.
IPv6 is unsupported by design
Surfshark's support pages state that at the moment Surfshark does not support the IPv6 protocol, and they publish instructions for turning IPv6 off on Windows, macOS, Linux and Android. If your IPv6 check comes back empty while connected, that matches what Surfshark documents. An IPv6 address that still resolves to your home connection is the case to act on.
Rotating IP changes the address under you
Surfshark's Rotating IP changes your address roughly every five minutes within the location you chose, without dropping the connection, and it does not apply to Dedicated IP, Static IP or MultiHop servers. If two runs a few minutes apart report different addresses, that feature is the likely explanation rather than an unstable tunnel.
DNS requests travel inside the tunnel
Surfshark describes routing DNS requests through its own encrypted tunnels so that a Wi-Fi operator or ISP cannot read them. A DNS check while connected should therefore stop showing your ISP's resolver. CleanWeb adds ad, tracker and malware blocking on top of that, which can also explain a page that refuses to load.
The kill switch is the setting behind a failed check
Surfshark describes its kill switch as cutting the internet automatically if the VPN connection drops. When a check returns your own address, the sequence worth reconstructing is whether the tunnel dropped and whether the kill switch was enabled at that moment, rather than whether the test itself misfired.
Audits cover the provider, not your browser
Surfshark publishes independent assurance work on its no-logs claim: Deloitte produced assurance reports in 2023 and again in 2025, and Cure53 has reviewed its server infrastructure. Those are statements about Surfshark's systems. The WebRTC and fingerprint readings on this page are produced by your browser and are unaffected by them.